At MyRescueCentre, protecting your data is a core part of how the platform is designed and operated. We understand that rescue organisations and their partners trust us with sensitive information, and we take that responsibility seriously.
Our approach to security focuses on prevention, access control, transparency, and accountability, without unnecessary complexity.
Secure Hosting & Infrastructure
MyRescueCentre is hosted with Krystal, a UK-based hosting provider known for strong security, ethical operations, and compliance with UK data protection standards.
At the infrastructure level, this includes:
- UK-based servers operating under UK and GDPR data protection law
- ISO-certified information security practices
- Firewalled and monitored server environments
- Protection against network-level attacks (such as DDoS)
- Regular backups and infrastructure monitoring
This provides a secure and resilient foundation for the platform.
Encrypted Connections & Data Protection
All access to MyRescueCentre is protected using secure, encrypted connections (HTTPS/TLS). This ensures that data sent between your device and our servers cannot be read or altered by third parties.
Sensitive information, including login credentials, is protected using industry-standard security practices and is never stored in plain text.
Controlled Access & Permissions
Access to information within MyRescueCentre is strictly controlled:
- Role-based permissions ensure users only see what is relevant to their role
- User-level controls allow fine-grained access management within teams
- No shared accounts — all actions are tied to individual users
- Access can be granted, changed, or revoked instantly by authorised administrators
This ensures that information remains available only to the people who need it.
Secure Platform Design
The platform is built using modern, security-conscious development practices, including:
- Protection against unauthorised or forged requests when submitting forms
- Secure handling of all database interactions to reduce injection risks
- Validation and sanitisation of user input
- Safe session handling and automatic protections against common web attacks
These safeguards operate behind the scenes and are continuously reviewed as the system evolves.
Accountability & Audit Logging
To support accountability and transparency:
- Important system actions are securely logged
- Activity can be traced to individual user accounts
- Logs support troubleshooting, compliance, and incident investigation
This helps ensure responsible system use and early detection of unusual activity.
Privacy & Data Minimisation
We follow data-minimisation principles, meaning we only collect and store the information necessary to operate the platform effectively.
Your data is:
- Never sold or shared with third parties
- Used only for the purposes of providing and improving the service
- Managed in line with UK data protection requirements
For more detail, please see our [Privacy Policy].
Ongoing Responsibility
Security is not a one-time feature — it’s an ongoing commitment.
We:
- Review and improve security practices as the platform grows
- Apply updates and fixes promptly
- Carefully assess third-party services we rely on
- Maintain procedures to respond to and investigate security incidents
In Summary
Security at MyRescueCentre is built into every layer of the system — from the servers it runs on, to the way access is controlled, to how data is handled day-to-day.
We aim to be transparent, responsible, and trustworthy — so you can focus on what matters most: caring for animals.